Varsity Coolers is committed to providing our customers with high-quality products. The following is our 45-Day Warranty Policy for all Varsity Cooler soft coolers.
Duration of Warranty: This warranty is valid for 45 days from the date of receiving your order, as evidenced by your order receipt or
other proof of purchase.
Scope of Warranty:
● Our warranty covers only factory defects in the material and workmanship of the product.
● Factory defects must be reported within the 45-day warranty period.
Exclusions from Warranty:
● The warranty does not extend to issues arising from misuse, neglect, accidental damage, or normal wear and tear.
● The warranty does not cover damages resulting from unauthorized modifications, repairs, or alterations.
Claim Submission Process: To initiate a warranty claim, please submit a claim to help@varsitycoolers.us within 45 days of receiving your order. Provide a detailed description of the issue, including photographs of the defect, if possible.Include a copy of your purchase receipt or other proof of purchase.